Repairing your concrete is an investment, and we want to provide you with full confidence and satisfaction in that investment with our three-year transferable warranty.
Considering concrete leveling but worried about whether or not the results will last? At A-1 Concrete Leveling, we stand by the work we do. That’s why we offer a three-year transferable warranty on concrete leveling.
This article will cover what our warranty is, how you can submit a warranty claim, why we don’t warranty newer concrete, and why we offer a warranty in the first place when new concrete typically does not come with a warranty.
The information here is specific to the warranty for A-1 Concrete Leveling Louisville, Kentucky, and each franchise may vary in warranty terms and coverage. Discuss this with your A-1 Concrete Leveling team in your area to learn more about the warranty they provide.
What is our warranty?
A-1 Concrete Leveling Louisville provides a three-year transferable warranty on interior and exterior concrete leveling done on slabs of concrete that are more than five years old.
Because the warranty is transferable, if there are trip hazards or settling around your home and you are planning on selling it, we can repair them quickly and pass the warranty on to the buyers, giving confidence to both you and the new homeowners that the repair will last.
This chart shows what is and is not covered by the A-1 Concrete Leveling Louisville transferable warranty:
| Covered by Warranty |
Not Covered by Warranty |
|
|
- Concrete cleaning & sealing
|
- Resettling of slabs over ½ inch
|
- Concrete break & crack caulking
|
- Properly maintained repairs
|
- Resettling due to soil erosion, water penetration below the slab, vegetation or tree roots lifting the slab, or extreme weather, like earthquakes or flooding
|
How can you submit a warranty claim?
If you feel like you need to utilize your warranty, simply give us a call. We’ll take note of the details and get you on the schedule for a consultation to review the problem. We’ll also ask you to send in photos ahead of time so we have an idea of what we’ll be looking at.
After your consultation, if the issue is something we can address, we will schedule a time to come back and fix it. Although possible, it’s very rare that something we see in our consultation isn’t covered.
Why don’t we warranty newer concrete?
You may be wondering why we only warranty concrete leveling on slabs that are over five years old. This is because newer concrete is much more likely to settle naturally as the soil and sub-material under the slab shift and compact the most in its first five years.
Recently-installed concrete is typically placed on sub-material or soil that hasn’t had time to settle which causes the slab to sink relatively quickly, making it easier for the concrete to become unlevel.
Why do we offer a warranty?
While we only get called back for warranty work on fewer than 1% of the jobs we do, we know that offering a warranty is essential. Sometimes concrete resettles, and giving you the peace of mind of knowing that we’ll be there if that happens is our goal with the A-1 warranty.
We stand by our work and want to make sure you feel confident that your repair will withstand the test of time.
Curious about how long your repair will stick around? Read “How long does concrete leveling last?”
Now what?
Now that you know how our warranty works, you can rest assured that the A-1 Concrete Leveling team has your back.
If you encounter any problems after your repair, just give us a call and we’ll be there to assist you the best we can.
Want to learn more about concrete leveling? Check out some of our additional resources:
Sarah Etler
Sarah Etler joined A-1 Concrete Leveling after receiving her Bachelor of Arts degree in English from Northern Kentucky University. As A-1's Content Marketing Manager, she works closely with industry experts to produce content that will best answer questions related to concrete repair and maintenance practices. Sarah loves living a life full of discovery and is excited every day to see what new things she can learn and share with those around her.
